faq

Goodsearch

What is Goodsearch?

Goodsearch is a simple way to make a difference -- each time you search the web (though Yahoo!-powered Goodsearch), shop online (at the 2,800+ stores on Goodshop) or dine out (at 10,000 Gooddining restaurants), we'll make a donation to your favorite cause. We know you have limited time and money and we've created our products to make giving back easy.

Goodsearch is a community of passionate people -- it's a group of more than 15 million people who together are helping their favorite causes through simple everyday actions. So far, we've raised over $11 million for more than 100,000 non-profits and schools through over a billion charitable actions. We'd be excited to have you join us to simply do good.

Goodsearch is a way to feel good--We all feel good when we do something to make the world better. At Goodsearch, we feel great when each year we get tens of thousands of letters telling us stories about how we've helped find cures for diseases, purchased needed school supplies for students, sheltered the homeless and saved the lives of countless animals. Through using Goodsearch, you will feel great and feel celebrated each time you make a difference with your daily actions.

Where does the money come from? There are more details below but in essence, Goodsearch was founded on the socially responsible principles of companies such as Ben and Jerry's, The Body Shop and Tom’s Shoes; for-profit companies like us that donate a significant portion of their top-line revenue or profits to support causes.

What is the Goodsearch search engine?

It’s a patent-protected, Yahoo!-powered search engine that you use exactly as you would any other search engine. The difference is, and here’s the exciting part, each time you do a search, about a penny is raised for your favorite non-profit or school. The more you search, the more you earn for your cause and combined with millions of others in the Goodsearch movement, your searches can make a real impact. Put simply: you search, we give!

How do I start raising money for my non-profit or school with Goodsearch?

How good are the search results?

Goodsearch is powered by Yahoo! so you'll get high-quality search results.

How much can I earn for my charity or school?

Your pennies per search can quickly add up! Each qualifying web search generates approximately one cent (see below for some exceptions ) and the following chart highlights how you can use this towards making a difference. There is no cap on how much money we will distribute to charities.

Charity or School Size Number of Supporters Average Searches Per Day Estimated donations/Year
Small 100 2 $730
Medium 1,000 2 $7,300
Large 10,000 2 $73,000

Where does the money come from?

Search engines make most of their money from their advertisers. At Goodsearch, we've patented a way to track and direct these search-generated proceeds to causes. In other words, a portion of advertiser dollars (and not your own!) earned as a result of your search, are now passed along to the organization you've chosen to support.

What percentage of revenue goes to the charities and schools?

We donate the lesser of $0.01 per search or 50% of the revenue earned from our partnership with Yahoo! (i.e., revenue generated from sponsored search results displayed on Goodsearch) when our users select a cause.

So, thereʼs no cost to me?

Exactly! Weʼre providing a way for people to support a cause they care about at no cost to themselves. The money comes from the advertisers on Goodsearch.

Do all of my searches count toward donations?

Most of your searches will earn donations for your cause, but exceptions include:

  1. Image searches;
  2. Video searches;
  3. "Search this Site" searches;
  4. Searches for URLs (i.e., search terms ending in .com, .org, .net, .edu);
  5. Searches to sites for which the URL is well known, such as Facebook, Gmail, Twitter, ESPN, YouTube, LinkedIn, etc.;
  6. Searches for the same term within a 24 hour period;
  7. "Also Try" searches;
  8. "Trending" searches (located on the left of the search results page);
  9. "Related Searches – Yahoo! Search Assist" (located at the bottom the search results page);
  10. Searches for word definitions;
  11. Searches for stock quotes;
  12. Any searches generated from fraudulent use of the site.

What if I do not select a non-profit or school?

Revenue raised by users who do not designate a specific charity will be used to fund Goodsearch operations.

How can I see how much my chosen cause has earned?

Simple! Once you have selected a cause to support, the total amount raised will appear on the Goodsearch homepage. For the monthly earnings, just click on the organization’s name or logo to get to its profile page and then click on “details” under "Amount Raised" (please note: you have to be logged in to your individual user account to click on this "details" link.)

What stops people from clicking repeatedly just to raise money for their cause?

Fraudulent searching will result in the user being blocked from the site and/or the charity being de-listed. Fraudulent searching includes, but is not limited to, repeated manual clicks, and the use of robots or other automated query tools. As long as you use Goodsearch honestly, just as you would any other search engine, it's never a problem.

Where do I find a full list of the non-profits I can support on Goodsearch?

You can always try finding a charity by clicking on “Choose a cause” or “Change a cause” links found on the Goodsearch homepage. For a full list, click here. If you would like to add an organization to the list, feel free to submit an application here. Thanks for helping us grow the Goodsearch movement!

Can I donate to more than one cause?

Absolutely! You can support as many causes as you’d like, but only one at a time. When you’re ready to make a change, just click on “Change your cause” on the Goodsearch homepage and select the charity or school you’d like to start raising funds for. This way, you can simply do good for multiple organizations!

How can I spread the word about Goodsearch?

Visit our "spread the word" page, and you’ll find a number of great tips for getting the word out.

How do I make Goodsearch my homepage?

Internet Explorer

  1. Go to Tools and select Internet Options
  2. Select the General Tab
  3. Paste http://www.goodsearch.com as the homepage and click OK

Firefox

  1. Go to Tools and select Options (Windows users) OR select Preferences on Firefox (Mac users)
  2. Select the General Tab
  3. Paste http://www.goodsearch.com as the homepage and click OK

Safari

  1. Go to Safari and select Preferences
  2. Select the General tab
  3. Paste http://www.Goodsearch.com as the homepage and click OK

Chrome

  1. Go to the upper right hand corner of the screen and click on the Tools Icon
  2. Select Settings
  3. Under the On Startup section, choose Set Pages
  4. Add http://www.goodsearch.com to the URL box and click close

How can I list my site in the Goodsearch search results?

Yahoo! provides the Goodsearch search results, so you’ll need to submit your site to Yahoo! directly at http://search.yahoo.com/info/submit.html.

Where do I report offensive images found through image search?

Our image search is powered by Yahoo! and is defaulted to Safe Search mode. However, the system does not catch offensive images all the time, so please report offensive images directly to Yahoo! at: http://help.yahoo.com/l/us/yahoo/search/spam_abuse.html

The charity I had selected does not appear when I return to the Goodsearch homepage

In order for your computer to remember which charity you previously selected, you'll need to set your browser to accept "cookies" from Goodsearch. Here are instructions for each popular browser.

Microsoft Internet Explorer 7.0+
  1. Select "Internet Options" from the Tools menu.
  2. Click on the "Privacy" tab.
  3. Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
  4. Click "OK".
Mozilla Firefox (1.0 final release and earlier)
  1. Go to the "Tools" menu.
  2. Select "Options".
  3. Select the "Privacy" icon in the left panel.
  4. Check the box corresponding to "Allow sites to set cookies".
  5. Click "OK" to save changes.
Chrome
  1. Click the Chrome menu on the browser toolbar.
  2. Select "Settings"
  3. Click "Show advanced settings."
  4. In the "Privacy" section, click the "Content settings" button.
  5. In the "Cookies" section, you can change the following cookies settings:
  6. Make sure "Allow local data to be set" is selected to allow both first-party and third-party cookies.
Safari
  1. Click on the "Safari" option in the menu bar.
  2. Click "Preferences..."
  3. Change to the "Security" tab.
  4. Select "Only from sites I visit" or "Allow".
  5. Close the dialog using the cross.

* Please note, any time you or your anti-virus software clears your cookies or temporary files, you will need to return to the Goodsearch homepage and re-select your charity.

Another option is to link to Goodsearch with the following direct link, which includes your Charity ID and bypasses the "cookie": http://www.Goodsearch.com/?charityid=xxxx (replace "xxxx" with the Charity ID located on the “details” section under Amount Raised on your cause’s profile page. Please note: you have to be logged in to your individual user account to click on this "details" link)

Goodshop

What is Goodshop?

Goodshop is an online shopping mall that donates a percent of your purchase price to your cause when you shop at one of 3,000+ partner stores including top retailers like Amazon (1.5% donation), Expedia (up to 5% donation), and Staples (2.5% donation). You can also find 25,000+ active discounts and money-saving coupons so you can save money and give back at the same time!

When you sign up to use Goodshop and click on the shop button or on a coupon or deal, we notify our partner stores that we referred you to their site. We are given a referral fee when you make a purchase and we split the referral fee 50/50 with the cause you’ve chosen.

Dailygood members have raised millions of dollars for causes through the simple act of shopping online with Goodshop. Put simply: you shop, we give!

How do I start raising money for my nonprofit or school with Goodshop?

How much can I earn for my charity or school?

You can see how much is donated back to your cause on each partner retailer’s respective page on Goodshop. This donation amount varies; but it generally ranges from 1% - 30% of your total purchase amount. Your amount raised from everyday shopping can quickly add up! There is no cap on how much money we will direct to charities.

Charity or School Size Number of Supporters Average Amount Purchased/Year Percentage Donated Estimated donations/Year
Small 100 $500 3% $1,500
Medium 1,000 $500 3% $15,000
Large 10,000 $500 3% $150,000

Where does the money come from?

When you shop through Goodshop at one of our retail partners, we are paid a referral fee. We direct 50% of this referral fee in the form of a donation to your selected cause.

So, there’s no cost to me? Is using Goodshop any different or more costly than buying directly from the retailer?

Not at all! There is no cost and the experience of shopping through Goodshop is exactly the same as going to the retailer directly. You receive the same prices and level of service, and the retailers are responsible for collecting payment, shipping and returns. The only difference is that you have the added bonus of simply earning donations for your favorite cause through your shopping!

Is shopping through Goodshop secure?

Absolutely! The entire transaction is done through the merchant sites, just as if you had gone to their store directly -- except with the added bonus of raising money for your cause.

Do all purchases qualify for a donation?

You can earn a donation for your cause through most of your purchases, but each retailer has its own rules and some purchases may not qualify. For example, many merchants do not contribute donations for gift cards or gift certificates. For details on donation exceptions and other restrictions, you can scroll to the bottom of a retailer’s page on Goodshop.

What if I do not select a non-profit or school?

Revenue raised by users who do not designate a specific charity or school will be used to fund our operations.

How can my store participate?

If you would like add your store to Goodshop, feel free to contact us for more information at information[at]Goodsearch.com.

Why is there a delay between when I make a purchase and when it shows up in the amount raised for my charity?

We post the data that we receive from our retailers weekly. For some of our partner merchants, however, it can take up to eight weeks to report their sales back to us from the time of your purchase. You may also notice a change in the donation totals due to returned merchandise or cancelled orders. Please note: for most of our travel partners, the donation does not appear until a few weeks after your travel is completed.

In addition, if you are a registered user keeping track of your personal earnings, you will not see your Amazon purchases show up in your individual amount raised total. Amazon is unique in that their technology does not provide us the ability to display earnings within user accounts. Amazon purchases will still earn donations for your cause, but will only be displayed in aggregate at the cause level.

What if it’s been more than eight weeks and I still don’t see the donation made from my purchase?

There are a few reasons why your purchase may not have resulted in a donation:

If none of these apply and you do not see your donation appearing on your charity or user account page after eight weeks, please fill out the forms found here. Please make sure that you are logged in to your personal user account when you are completing this form, and that you fill out a form for each purchase made. We'll do our best to contact the merchant and resolve the issue ASAP.

Gooddining

What is Gooddining?

Gooddining is a program which works with more than 10,000 restaurants across the country to donate a percentage of what you spend on your meal to your favorite charity. Supporters can dine out year round in support of their favorite causes. For more FAQs on Goodining, click here.

Goodsurveys

What is Goodsurveys?

Goodsurveys is an online surveying platform powered by Peanut Labs Media that allows you to raise money for your favorite cause, just by giving your opinion. You can also find thousands of additional donation opportunities that will raise money upon completing a variety of actions. Put simply: you give your opinion, we give!

Where do the surveys come from?

Surveys are provided by Peanut Labs Media, a subsidiary of the largest online research company in the world, e-Rewards. Peanut Labs Media produces the surveys by working with major television networks, national professional sports leagues, and companies that make many of the household products you use everyday. Over the last 8 years, Peanut Labs Media has served millions of surveys and awarded tens of millions of dollars to survey takers.

How do I start raising money for my cause with Goodsurveys?

Why do I need to register for Goodsurveys?

Registration is required so that Goodsurveys can deliver to you the surveys that you're most likely to qualify for. Furthermore, registration is required in order to direct the money you've earned to your cause.

How much can I earn for my cause?

You can see how much will be donated by looking to the right of each survey and additional donation opportunity. This donation amount varies; but it is generally about $1.

Cause Size Number of Supporters Average Amount per Survey Average # of Surveys per Year Estimated Donation/Year
Small 100 $1 6 $600
Medium 1,000 $1 6 $6,000
Large 10,000 $1 6 $60,000

Where does the money come from?

When you complete surveys or offers from Goodsurveys, we are paid a fee from the survey researchers and businesses who are seeking your opinion. We direct 50% of this fee in the form of a donation to your selected cause.

Is my personal information safe?

We want to make sure your personal information is protected which is why we chose Peanut Labs Media as our survey provider. Facebook also works with Peanut Labs because of their high standards for privacy protection and full compliance with the Council of American Survey Research Organizations (CASRO) Code of Standards.

Surveys will often ask for anonymous demographic information but do not ask for personally identifiable information. In other words, survey providers will ask you for basic information such as age, gender, and lifestyle choices but they will not ask for name, email, credit card numbers or address, which are things that can be attributed to you. Researchers require this non-personally identifiable information in order to better understand the type of person they’re receiving feedback from.

More Donation Opportunities from Goodsurveys may ask for personal or credit card information in order to send you free products or information and you should complete them at your own risk. You can find additional details in the Peanut Labs Media Privacy Policy and the Goodsearch Privacy Policy .

Why do I need to unlock surveys before I can start earning donations for surveys?

The survey provider, Peanut Labs Media, requires survey takers to fill out a pre-qualification survey in order to display the most relevant surveys to the potential survey taker and reduce disqualifications.

Why do I not qualify for some surveys?

Some of our surveys are looking for a very specific type of participant. Trying a few surveys will greatly increase your chances of qualification. If you are disqualified from a survey, we’ll still credit your account a penny for attempting to complete the survey.

How soon will I be credited for my survey or additional donation opportunity?

Most credits will be applied instantly once completing a survey or additional donation opportunity. If you complete an activity and no credit was applied, please wait 24 hours. If it’s been 24 hours since you took your survey, and you still have not received any credit, please contact Peanut Labs by clicking the “need help” link on the Goodsurveys Page .

Why wasn’t I credited for my survey in the first place?

You may not have fulfilled the requirements necessary to be credited or ad blocking software and browser security settings may have blocked the cookie necessary to track your completion. Please keep all proofs of purchase in order to insure that you receive your credits if you encounter a problem. This includes PIN #s, payment receipts, charge invoices or charge receipts, etc. Keeping this information will increase the speed of processing your issue with advertisers.

Do I still get credited if there was an error in the middle of the survey?

Unfortunately, if you do experience an error and cannot complete the offer, we cannot credit your account. Peanut Labs Media, the survey provider, does not save the surveys progress so we have no control over any errors experienced during the survey.

Goodgames

What is Goodgames?

Goodgames is an online game site that allows you to raise money for your favorite cause when you play games. The games are provided by Arkadium. You can earn a penny for the cause of your choice when you play three times. Put simply: you play, we give!

How do I start raising money for my cause with Goodgames?

  1. Visit goodsearch.com/goodgames or click on the Goodgames link in the “More ways to earn” tab at the top of the Goodsearch homepage
  2. Register or log in and choose a cause so we know where to send your Goodgames donations
  3. Complete three game plays and we’ll donate a penny to your cause!

Do I need to register to play Goodgames?

Registering allows us to direct your earnings from Goodgames to your cause and track your top scores! You can still play games without registering, but you cannot earn donations or save your high scores.

Where does the money come from?

Goodgames donations are made possible by our sponsors and advertisers. The money made from advertising is split between your cause, our game provider, and Goodsearch.

Why do I see ads before I play a game?

Video and display ads generate funds for Goodgames donations. Remember that when you’re watching ads, you’re making the world better!

Will my progress towards earning a penny be saved?

Yes! We understand that you may need to go save the world in-between your game sessions. As long as you’ve registered with Goodsearch, we’ll make sure to save your progress, so every one of your gameplays counts toward helping your cause. However, we can’t save your progress mid-game, so make sure to finish before you leave.

Can I play 3 different games and still earn a penny for my cause?

Definitely! Play any of the games as many times or in any order and we’ll give your cause a penny for every three gameplays.

How soon will I be credited for my game play?

You will be credited for your gameplay as soon as you reach the end of each game. Additionally, a penny will be awarded nearly instantly when you reach the end of your third gameplay. If you did not receive credit for your gameplay please contact us at information@goodsearch.com.

Will my scores be saved?

If you are registered, you can see all of your scores here and we’ll show you your best score at the end of each game.

I don’t see the game I want to play. How can I recommend it?

You can send any suggestions or recommendations to information@goodsearch.com.

Good To-Go add-ons

What are the Good To-Go add-ons?

These are three separate tools that make using Goodsearch and Goodshop easy! Here's a quick explanation of each of them:

Goodshop To-Go Button: Once you download this button, you do not have to click through from Goodshop to a participating store to earn the donation. The Goodshop To-Go button works with your web browser so that when you visit the store on your own, it automatically recognizes you as a Goodsearch member and makes the donation happen! You’ll know it’s working because you’ll see a drop-down message appear when you visit a participating store. As an added bonus, the button alerts you to any coupons or deals available when you're on one of these merchant pages! The button also offers the option to make Goodsearch.com your homepage and default search engine. Goodshop To-Go works with Internet Explorer, Firefox, Chrome and Safari.

Goodsearch App Plug-in: Goodsearch App Plug-in makes Goodsearch your default search engine and adds a Goodsearch search box to the upper right hand corner of Firefox browsers. It’s the easiest way to make sure you’re always using Goodsearch to simply do good! The Goodsearch App Plug-in works with Internet Explorer, Firefox and Chrome.

How do I start raising money for my non-profit or school with the Good To-Go add-ons?

Do I have to do anything to activate the donation for Goodshop To-Go Button or Goodapp Toolbar?

For most of the participating stores, you don’t have to do a thing. But, for some, you’ll see a drop down message which asks you to click “continue” to have your purchase count for a donation. All you have to do is click “continue” and you’re good to go!

Do all Goodshop merchants work with Goodshop To-Go Button or Goodapp Toolbar?

While the majority of our partners participate with these tools, there are a handful that don’t. You’ll know that a store is not participating because you will not see the dropdown banner when on a store's site, which highlights the percentage donated. For these stores, you can simply go to Goodshop and click through to the store to earn a donation from your purchase. The biggest of these stores is Amazon.com. If you have the Goodapp Toolbar, to make your Amazon purchase count, you’ll need to click on the Amazon logo on the toolbar. If you have the Goodshop To-Go button, please go to Goodshop.com and click through to Amazon.

Is there any adware or spyware in the Good To-go add-ons?

Absolutely not. They contain no adware or spyware.

How do I uninstall the Goodshop To-Go Button?

Windows OSX - Uninstall on all browsers

  1. Go to Start -> Control Panel
  2. Under Programs click Uninstall a Program
  3. Highlight Goodshop app and click Uninstall

Internet Explorer Un-install Instructions

  1. Go to Tools
  2. Select Manage Add-ons
  3. Select the Goodshop app and click the Disable button.

Firefox Un-install Instructions

  1. Go to Tools
  2. Select Add-ons
  3. On the Extensions tab, you should see Goodshop app. Click the Remove button to uninstall

Chrome Un-install Instructions

  1. Go to Tools
  2. Select Extensions
  3. Click the garbage can icon next to Goodshop app

Safari Un-install Instructions

  1. Select Safari
  2. Select Preferences
  3. Under the Extensions tab, you should see Goodshop app. Click the uninstall button to remove.

How do I remove the Goodsearch App Plug-In?

Internet Explorer Un-install Instructions

  1. Go to Tools and scroll to Internet Options
  2. In the General tab, select Settings under Change Search Defaults
  3. Right click on the search engine you would like to switch to and select Make Default

Firefox Un-install Instructions

  1. In your Firefox search box, click on the arrow next to the search default icon
  2. Select Manage Search Engines
  3. Highlight the search engine you would like to switch to and ok

Chrome Un-install Instructions

  1. Go to Tools (the icon on the top right) and Settings
  2. Scroll to Search and the select the search engine you would like from the drop-down list
  3. If it is not there, you can select it from Manage Search Engines

FAQ for Causes

What types of organizations are eligible to participate?

To participate in our program, your organization should be a non-profit. This can include schools, charities, hospitals and clinics, volunteer services, political organizations, fraternal organizations, professional associations, religious organizations, governmental agencies, and more. When you submit an application for an organization, our team will review it and get back to you within 1-3 business days.

Does Goodsearch work with charities or schools outside of the United States?

We currently only work with US and international organizations which have US-based offices.

How can I add a charity to your list?

There are more than a 100,000 organizations already part of the movement and it's likely that yours is already listed on Goodsearch. Please first check to see if the organization you wish to support is already active on our site by following the “Choose your cause” or “Change your cause” links on the homepage. If your organization is not listed, simply fill out our quick and simple application here. Our team will review your application and get back to you within 1-3 business days.

How long will it take for my organization to be verified and get listed on Goodsearch?

It usually takes 1-3 business days for us to verify the information submitted and add your charity or school into our database. We'll send you our welcome e-mail as soon as it has been approved. With so many new organizations applying daily, we thank you for your patience!

When will my organization receive a check?

We send out checks each November for the combined amount earned by all of your supporters through Goodsearch, Goodshop and Gooddining during our fiscal year of October 1st through September 30th. The minimum check sent is $10. If your organization earned less than $10 in the year, the funds will be donated to other participating organizations. No funds carry over to the next year. Checks not cashed within one (1) year after issue will be deemed null and void, and all corresponding funds will instead be donated on behalf of the payees to non-profit causes designated by Goodsearch management.

Once my organization has been added to the Goodsearch list, how do I access my charity login and password?

There is actually no login or password required for the organizations listed on Goodsearch.com. The email address you use when submitting an application for your cause is not linked to or required as a login. Please refer to the ‘how do I change my information’ FAQ for information on how you can update details for your cause.

Where you see the option to login, this is only for individual user accounts which you can access using your personal email address and password (that do not have to be associated with your cause).

How do I change the information on my non-profit’s page on Goodsearch?

Easy! Please visit your organization’s profile page on Goodsearch by clicking on its name or logo where you see it on our Goodsearch homepage under “You’re supporting”. Look to the right of this page to the “Information” section and scroll to “Submit Update Request” to find the form to request changes. Please note: you can only see this “Submit Update Request” option if you are logged in to your individual user account. While anyone can submit a change, our team works to verify this change request before updating it on our site.

How do I add a logo to my organization's profile?

Please send us your logo to information[at]goodsearch.com and our team will update it within 1-3 business days.

If I run a non-profit organization or a school, how can I promote Goodsearch to my supporters?

Visit our "spread the word" page through the links on the bottom of our homepage, and you’ll find a number of great tips for getting the word out to supporters, employees, and board members.

Can I have our non-profit's name defaulted as a chosen cause when linking to Goodsearch from our site?

You can use the following format to create links that will pre-select your non-profit on our homepage (and copy these links onto your website or promotional materials). Replace xxx with your Charity ID:

Goodsearch:
http://www.Goodsearch.com/?charityid=xxx
(For example: http://www.Goodsearch.com/?charityid=12345)

Goodshop:
http://www.Goodshop.com/?charityid=xxx
(For example: http://www.Goodshop.com/?charityid=12345)

Gooddining:
http://www.Gooddining.com/?charityid=xxx
(For example: http://www.Goodshop.com/?charityid=12345)

To find your organization's Charity ID please visit your organization’s page by clicking on its name or logo on our Goodsearch homepage. If you then select “details” under the Amount Raised, you will find the Charity ID. In order to see these details you must be logged in to your personal user account. (Please note, the Charity ID will only appear after at least one search has been completed).

How do I make Goodsearch my default search engine?

The easiest way to make Goodsearch your default search engine is by downloading the Goodsearch App Plug-in. The Goodsearch App Plug-in converts your browser's address bar default search engine to Goodsearch.com. To download the Goodsearch App Plug-in and change your search engine, please click here and follow the links to the right for the Goodsearch App Plug-in.

Why doesn't the Custom Search Box work?

The Custom Search Box requires the included Javascript functions to work properly. In addition the form elements must retain the names and IDs set for them. Please ensure that the browser in question has Javascript turned on. Then, check the source code on your browser and make sure that the Javascript was rendered properly on your pages and that the form elements have the same names as the code sent to you. If the Search Box code was entered using a content management or authoring system, that system may have stripped out the Javascript code or changed or erased form element names.

Why doesn't the Custom Search Box "Search the Site" feature work?

If these searches are not returning results, it's possible that the Yahoo! search engine that powers Goodsearch did not index your site's content properly. Reasons for this may include the lack of search engine optimization, including but not limited to unfriendly URLs and lack of accurate meta description or keyword tags.

Your Goodsearch Account

How do I create an account to track my individual contributions?

Click here to create a Goodsearch User Account. Once registered and logged in, you will be able to start tracking your individual contributions as well as some additional details about your favorite cause!

Why are you asking me to register after I've chosen my cause?

There are tons of added benefits to creating an account on Goodsearch. When you create an account, you are able to start tracking your individual contributions, and see a breakdown of your organization's earnings. Additionally, over the next few months, we will be offering our registered users more ways to earn money for their cause and we want to make sure you're able to take advantage of those new ways to earn!

What is the advantage of using Facebook to register for an account?

The biggest advantage of using an existing Facebook account is convenience! You can use the same login and password to access Goodsearch as you would Facebook. Additionally, in the next few months, we will be adding features that make it easier for you to share your Goodsearch activity with your Facebook network and help spread the Goodsearch movement.

What information do you collect if I register via Facebook?

When you create an account on Goodsearch using your Facebook login information, you are able to see and accept a list of details that will be shared with us including your basic info, and your public information. At this time we do not share any of your Goodsearch activity to Facebook and all users have the option to opt out of this feature should it be added in the future.

For more information, on Facebook visit Visit Privacy Settings -> Edit Settings for Ads, Apps, Websites -> Edit Settings for Apps you use -> Select goodsearch app and Edit.

If I signed up for Goodsearch using my Facebook account, how do I update the information that Facebook shares with Goodsearch?

You can always update the information that we collect from your Facebook account by logging into Facebook and completing the steps below.

Visit Privacy Settings -> Edit Settings for Ads, Apps, Websites -> Edit Settings for Apps you use -> Select goodsearch app and Edit.

How do I edit my profile information?

Easy! You can edit your profile information once you are logged in and by hovering over your name as it appears on the top right corner of our Goodsearch homepage. Select “My Profile” or “Settings” and make the changes you’d like.

Where can I see what I've contributed to my cause?

You can view the amount you've raised in total for all causes you support on Goodsearch by clicking on “details” under your personal amount raised on the Goodsearch homepage. If you don't have an account and want to track your earnings, please register here!

What purchases are included in my Goodshop earnings?

Purchases made through Goodshop can take up to eight weeks to be recorded as we wait for confirmation from the merchants. Also, Amazon is unique in that their technology does not provide us the ability to display earnings within our user accounts. Amazon purchases will still earn donations for your cause, but will only be displayed in aggregate at the cause level.

I forgot my password. What do I do?

Not a problem! To reset your password, click the "Forgot password?" link on the Goodsearch login screen and we will send a password re-set link to the email address you registered with!

How do I change my password?

You can change your password at any time by hovering over your name as you see it on the top right of the Goodsearch homepage and selecting "Settings". Then scroll to the bottom to update your password.

How do I edit my Goodsearch newsletter subscriptions?

To remove or add yourself to any Goodsearch mailing, log in to your individual user account, select Profile and look to the left for “Newsletter Management” for your preferences. An opt-out button is also included on every Goodsearch newsletter we send out.

What are status badges and points?

We award our registered Goodsearch users with points and badges that reflect the good actions that they're taking to make a difference. We are currently working on revamping this feature so stay tuned for more updates on tracking your contributions!

Each time I come to Goodsearch I have to log in. How do I stay logged in?

For the security of our users, you will be logged out of your account if you do not frequently visit the site. To ensure that you stay logged in, be sure to visit Goodsearch.com every few days. Registered users can always re-log in and access through our quick login process at any time and check the box that reads “Keep me logged on” when logging in here.

In addition, please confirm that your computer accepts cookies which will keep you logged in. To enable cookies on your browser, please follow the instructions below.

Windows Operating System Users

Internet Explorer (7.0+)
  1. Select "Tools" in the menu bar
  2. Select "Internet Options"
  3. Click on the "Privacy" tab
  4. Click the "Default" button (or manually slide the bar down to the "Medium") under "Settings"
  5. Click "OK"
Firefox Instructions
  1. Select "Tools" in the menu bar
  2. Select "Options"
  3. Select the "Privacy" tab
  4. Under history, select "Firefox will remember history"
Chrome
  1. Select the navigation menu drop down on Chrome
  2. Select Settings
  3. Click "show advanced settings" at the bottom of the page
  4. Under Privacy, select the content settings button
  5. Under cookies, make sure "allow local data to be set (recommended)" is selected

Mac OSX Users

Safari
  1. Select "Safari" in menu bar
  2. Select "Preferences" in drop down menu
  3. Select "Privacy" tab
  4. In the "block cookies and other website data" section select either "from third parties and advertisers" or "Never"
Firefox Instructions
  1. Select Firefox in menu bar
  2. Select Preferences in drop down menu
  3. Select Privacy tab
  4. Under history, select "Firefox will remember history"
Chrome
  1. Select Chrome in menu bar
  2. Choose Preferences in drop down menu
  3. Click "show advanced settings" at the bottom of the page
  4. Under Privacy, select the content settings button
  5. Under cookies, make sure "allow local data to be set (recommended)" is selected

iOS Operating System

Safari
  1. Visit your settings app
  2. Select Safari
  3. Under Privacy - Select to Accept Cookies "from visited" or "always"

My amount raised is not as high as I think it should be

Your earnings reflect the amount you've raised since creating your account. Any donations you earned for your cause before establishing your user account (or while not logged in) will still count towards your organization’s total earnings but will not appear in your personal earnings.

My personal amount raised has dropped or disappeared.

There are a couple of reasons this may have happened: